Shipping policy

At Motifz, every order is thoughtfully prepared and packed with care.We ship your handcrafted cotton pieces safely and efficiently across Canada and the United States. We’re excited to share our handcrafted block-printed cotton pieces with you!

 

📦 Processing Time

• Orders are processed within 2–4 business days.
• During sales or holidays, there may be slight delays — but we’ll keep you informed!

 

🇨🇦 Shipping Within Canada

• Standard Shipping: 3–8 business days
• Free Standard Shipping on orders over CAD $199

 

🇺🇸 Shipping to the USA

• Standard Shipping: 5–10 business days
• FREE SHIPPING on orders over USD $299
• Rates and delivery times vary by destination. Customs duties or import taxes (if applicable) are the responsibility of the customer.

 

🔎 Tracking Your Order

Once your order ships, you’ll receive a confirmation email with tracking info.

 

❗ Delays or Issues

Motifz is not responsible for delays caused by shipping carriers, weather, or customs. If you experience any issues, please email us — we’re here to help!

 

💬 Questions or Concerns?

If you experience shipping issues or delays, please email us at motifz.yeg@gmail.com — we’re happy to help.

 

📧 Contact: motifz.yeg@gmail.com